Office Policies

aquarium at our orthodontic officeOur orthodontic office is open to serve you, answer questions, or schedule an appointment during the following hours:

Monday: 8:30am – 5:00pm Lunch: 12:30pm – 1:30pm
Tuesday: 7:30am – 5:00pm Lunch: 12:30pm – 1:30pm
Wednesday: 8:30am – 12:30pm  
Thursday: 7:30am – 5:00pm Lunch: 12:30pm – 1:30pm
Friday: 8:30am – 4:00pm Lunch: 12:30pm – 1:30pm

A staff member is always available by phone after hours to handle any emergency you might have.

Orthodontic Office Appointments

Your scheduled appointment time has been reserved specifically for you. We request 24-hours notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us 24 hours in advance, you are subject to being charged an additional fee.

Book your orthodontist appointment online or call our office.

orthodontic office in katy txYour Orthodontic Insurance

Our office is committed to helping you maximize your insurance benefits for orthodontia. Because insurance policies vary, we can only estimate your coverage in good faith and cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we offer payment arrangements. We will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the any remaining balance and it must be paid-in-full.

If you have any questions, call! Our staff is available.